Subway® app good for
Very convenient & user-friendly. I design my sandwich through my iPhone, and when I go to Subway (2 blocks from my house), its waiting for me -- already paid for through the app.
Some wonkiness with continuity and the account creation and link to a credit card, but all in all a very nice experience.
Would like to better be able to track rewards and use them through the app. Would make it perfect.
Ordered off the app. Went and picked up my order. Everything was made perfectly and on time.
I like this App. Ive only really used it to pay for my food when Im picking it up but so far it works great.
This app is so innovative and makes my constant craving for subway so easy to tend to! Love, love, love it!!
Some bad moments
The Subway app cannot handle gift cards at all. I loaded 10 gift cards in the app, it shows the balance on them, but you cannot open them to use in the store, you cannot reload them. I had to pull them up from the email, then I had to write them all down and keep track of them on paper. Sucks. The app is useless.
The worst. It's bait and switch. You will struggle trying to log in. You will face enormous obstacles while processing payment. What the company really wants you to do is order in person. This way they won't honor your promo codes they send for discounts. If you manage to successfully make the payment with discount, more than likely the store will NOT recieve your order. In store the management will declare there is nothing we can do about the app.
I use several restaurant apps. This is one if the most difficult by far. I couldn’t complete an order using it.
The local store is good but the app is very bad. Often get error messages, but it is after the app takes your money. Happened again today. It would be so logical for the app to change the order of events so that it submitted the order and THEN took the money. Paid for nothing again.
The old app was great the new one I rubbish I've tried talking to head office but don't want to know I've lost over 2000 points !!!!!
Had app for about a minute. Already deleted it. It's terrible. Doesn't work at all!! They also need a build your own sandwich option.